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Well, (my advice) would be just that it's being open to opportunities, open to adaptation, and open to documenting what you're doing. So that you're not constantly reinventing the wheel, that you're seeing what's working and what's not working. And to know that now is actually a great time to change - there's always sort of this illusion that things are stable, and that they're always going to be a particular way - well, you know, as we've experienced over the last year and a half that really was just a facade." - Nettie Owens, Owner & Founder of Sappari Solutions.