'Doteveryone fights for better tech, for everyone. To achieve this it’s vital to listen to – and respect – the views of the public. This report puts the people who are experiencing this tremendous transformation front and centre.
Based on our groundbreaking 2018 research on the public’s digital attitudes and understanding, we ran a nationally representative survey just before lockdown and focus groups shortly after it began, benchmarking the public’s appetite, understanding and tolerance towards the impacts of tech on their lives.
This year’s research finds people continue to feel the internet is better for them as individuals than for society as a whole. 81% say the internet has made life a lot or a little better for ‘people like me’ while 58% say it has had a very positive or fairly positive impact on society overall.'
