HubSpot today revealed that the use of chatbots by UK marketers has more than doubled since 2020, with one in three marketers now using them to engage with their customers. The findings are part of a wider trend in the use of automation, accelerated by the pandemic, that has seen marketing departments become the largest adopters of automation within businesses, using automated tools 73% more than sales and 134% more than finance.
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The Commission has proposed today an ambitious reform of the digital space, a comprehensive set of new rules for all digital services, including social media, online market places, and other online platforms that operate in the European Union:…
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